Delivery & refunds

Mefolio is free during the launch period. Nothing is charged, so there is nothing to refund. This page sets out the rules that will apply if you buy a paid plan in the future.

Delivery

Mefolio is a digital service: nothing is shipped. A paid plan is activated on your account as soon as a card payment is approved, or — for a bank transfer — once the amount reaches our account and is matched with your order reference (MF-…). We confirm activation by email. The plan runs for the period you paid for, starting from activation.

1. No automatic charges

Paid plans are prepaid for the period you choose. Nothing renews by itself unless the payment page clearly tells you so before you pay. Your page stays live until the end of the period you paid for.

2. 14 days

If you are not happy with a payment, ask for a refund within 14 days of it and you get the full amount back. If you are a consumer, your statutory right of withdrawal also applies.

3. How to ask

Write to info@mefolio.co from the email on your account, with the payment reference (MF-…). Refunds go back to the account or card the payment came from, within 14 days of your request.

4. When a refund may be refused

If an account is closed for breaking our terms or content rules, the unused part of the plan may not be refunded, unless the law says otherwise.