Help
Short answers to what models and photographers ask most. Can't find yours? Write to info@mefolio.co.
What is Mefolio?
A portfolio page and delivery tool for models and photographers. Photographers deliver a shoot to one private link; models pick frames and add them, with the photographer's credit, to their page at mefolio.co/name — the one link they send to agencies and castings.
Does it cost anything?
During launch everything is free. When paid plans start, every account gets a free plan for six months that you can renew in one click, with lower limits (10 GB, three open galleries, galleries open up to 30 days, no video). Paid plans are $5 a month or $30 a year. See Pricing for the current numbers.
Who can see my page?
Only people you send the link to. New pages are checked by our team before they go live. Search engines see your page only if you switch that on in your profile.
How do I log in?
With your email and password, or with Google. If you forgot your password, use “Forgot password” on the login page and we email you a code.
How do photos from a shoot get onto my page?
Open the delivery link from your photographer, tap the frames you love to stamp them, then tap “Add to my Mefolio”. They appear in your selects with the photographer's name.
What is a selection link?
A separate link with only the photos that fit one job. You can add a password and an expiry date, and you see when it is opened.
Where is my comp card?
On your page, under “Book”. It opens as a printable A5 card; use your browser's Print → Save as PDF.
How do reviews work?
Agencies, clients and photographers can leave a review on your page. Nothing shows until you approve it under Reviews. You can switch reviews off.
How do I deliver a shoot?
Galleries → New gallery. Drop your photos and videos, add the model's email, set a password or expiry if you want, then press Send. The model gets an email with the link.
Can I deliver RAW files?
Yes. Drop the RAW and the JPEG with the same name together: the JPEG is used for viewing, the RAW is the download. A RAW without a JPEG uses the preview stored inside it. Each RAW can be up to 95 MB.
How do watermark and protection work?
Type a watermark (for example © Your Name) in the gallery settings. Viewers see a watermarked version; your originals stay clean. “Protect from saving” turns off right-click and dragging — it discourages copying but can't stop screenshots.
Retouching and printing lists
Add list names such as “Retouch, Print” in the gallery settings. Viewers then pick frames for each list separately. Copy the chosen file names for Lightroom or Capture One from the gallery page.
Video
Upload MP4, MOV or WebM up to 500 MB per file. Video is part of the paid plan once paid plans start.
How do I pay?
By bank transfer (havale / EFT) with the reference code shown in Billing. Card payment is coming. We email your invoice after payment.
Can I get a refund?
Yes — ask within 14 days of a payment and you get the full amount back. See Delivery and refunds.
Can I use my own domain?
Soon, on the paid plan: you connect www.yourname.com in Settings and your page opens there.
How do I delete my account?
Settings → Delete account. Your page, photos and links are removed; backup copies expire within 30 days.